How to buy shoes online – 10 useful and practical tips!

At EscapeShoes, as an online store, we felt the need, and almost an obligation, to explain to our readers how to place a safe order. Therefore, we will focus today’s post from a general point of view, without exclusively talking about EscapeShoes. What do you think? You will see that it will be most useful to you!

We are positive that this post will be truly useful to you! We will give you a series of advice so that you can place a safe online order. You already know how important it is to feel confidence and to have certain securities about if the online store you have chosen is reliable. Below, we will answer, in a practical way, the most frequent doubts and questions that usually appear in these cases:Do these shoes have a loose, small or normal fit? Which is the height of the heel? What are the materials that they are made of?

1. Do these shoes have a loose, small or normal fit? Which is the height of the heel? What are the materials that they are made of?

It is very important and useful that this type of information is well detailed and simplified. Usually, it is found near the image of the product in a summarized or schematized way.

2. If I place my order to be paid on delivery (COD), how can I be sure that they will not trick me?

Regrettably, nothing prevents the company where you have placed your order to send you an empty box. Usually, the couriers do not accept opening the package without paying the requested sum.What is the safest method of payment?

3. What is the safest method of payment?

From our experience, the safest way to pay is with PayPal. Despite using your credit card details, this payment platform has an assurance against frauds and stolen credit cards. Besides, in the case that there is some type of disagreement with the store where you have placed your order, PayPal helps you to solve the problem.

4. On the screen of my mobile, the shoes have a colour and on the computer it seems to have another different colour.

The majority of the monitors are not calibrated and the shades may vary from one screen to another. Even when you see the shoes with artificial or natural light, you can see that the shades change. Notice if the store where you are placing the order has a detailed description of the product. At EscapeShoes, we include a description where we give more details about the colours, the outer and interior materials, the textures and with what type of clothes to math them. You will find this really useful description just below the product’s photos.

5. What is a voucher?

In some marketing campaigns of online stores, it is customary to offer discount vouchers. These vouchers are codes that offer you a discount on a purchase of a specific product, almost always with a deadline. You should pay attention, because these discounts may not be able to be used in conjunction with other discounts. At EscapeShoes, we have, on one hand, the Jackpot voucher, which you can use during the entire year to buy two or more items. We also offer discounts vouchers on the newsletters that we send. If you still do not receive them, please contact us. But, attention! Our vouchers are not cumulative with other discounts.

6. How do I know that I’m going to receive the product and that the store is honest?

There are several ways to verify the truthfulness of an online store. First, see if the store in question has the localization and the phone number available. Also see if it has a Facebook page and if there are negative comments or without any answer. See if there is any place on the online store where you can comment your shopping experience.How much time does it take to receive my order?

7.How much time does it take to receive my order?

Consult the shipping and delivery information carefully. In case it doesn’t exist, contact the store’s customer service so that they inform you if the shipping of the order is immediate and how long does it take to be delivered. At EscapeShoes, we have a page uniquely dedicated to that (see here). Pay attention, because some items are special orders and you should see if it has some note near the place where you choose the size.

8. How much time do I have to exchange my order?

By law, an online store gives you 15 days to make the exchange. Confirm if that is the time that the store in question gives you to make it. At EscapeShoes, for courtesy to our clients, we give more 15 days than what is stablished by law so that you can make your exchange. And if you are a Premium customer, you have 100 days.

9. Is it possible to return an order placed online and receive my money?

Yes, the law says that, since it is a purchase at long distance, the buyer has the right to regret their purchase and to be able to return the order in 15 days. Some online stores give some more time to return the product, for example, at EscapeShoes, you have 30 days.

10. How long does it take the store to proceed with the refund?

Usually, the refund is done as soon as the online store receives the product back and confirms its status. It should check if the product is in new condition and proceed with the refund through the same way that was used to make the payment.

 

Have you found this information useful? Which are the doubts that you have when you are going to place an online order? What do you have into account to feel more tranquillity at the time of the purchase?